Insights: In The News

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The disintermediation of the home service industry…Cutting out the middleman.

The U.S. residential HVAC replacement market is massive, estimated to be over $30 billion per year. However, the industry today faces a number of difficult challenges. Post covid inventory shortages,…
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Home Service Made Easy and Energy-Efficient

Historically, homeowners seeking new home comfort systems to replace existing ones would receive advice from their preferred retailer and finalize the installation. The current situation is in stark contrast, as…
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Four Reasons Why HVAC Contractors Should Be Texting Their Customers

Done right, business texting builds trust with customers (As published in ACHR News on August 8, 2022) Texting is weird. It can be invasive, overwhelming, and sometimes even a little…
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Will People Order HVAC Technicians Off A Smartphone?

App-ordered technicians, along with other trends, could affect the marketplace (As published in ACHR News on September 29, 2021) The ridesharing company Uber began in 2009 and hit a $50…
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